• I’ve been having a lot of trouble with an apparent conflict between Gravity forms and WP-Optimiser. Users are prevented from using the forms by a message, ‘No order ID available’. This has applied across all four pages using a Gravity form. Gravity have suggested excluding the cache from these pages – it already was. They also suggested the Anti-spam filter has been causing problems. I shut this off and it does seem to have helped. But there are still intermittent problems. Finally Gravity are suggesting “optimisation features are known to cause issues like this. We recommend excluding pages that include forms from those features.”

    Does anyone have an answer to all this? And how do I exclude certain pages from script optimisation?

    The page I need help with: [log in to see the link]

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  • Plugin Support jbgupdraft

    (@jbgupdraft)

    Hi,

    Thanks for contacting us! Currently with the minification features, it’s not possible to only disable minification / merging for specific pages, unlike the Page Cache features.

    Based on the description of the issue, it sounds like we should need to just exclude all of the Gravity Forms Javascript from minification and merging.

    If you visit WP-Optimize > Minify > Advanced there should be a list of processed Javascript files, with a “show more information” link beside each minified file. If you click this it will display all of the original Javascript files that were minified / merged and you can exclude them from being processed. I would recommend looking through the list of processed files and excluding any that are for Gravity forms.

    Hopefully once these are all excluded the forms on all of these pages will start working as expected.

    Let me know how it goes!

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