• Resolved gemmanltd

    (@gemmanltd)


    hello,

    my preload is stuck at
    Preloading posts found in sitemap: 78 out of 618 URLs preloaded

    I have optimized, cleared all the cache, deactivated, and activated the plugin again.
    but it still occurs.

    please assist.
    thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • @gemmanltd Could you send me a copy of your server’s PHP Error log?
    You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.

    You can copy and paste the error log here: https://pastebin.com and share the link here.

    Thread Starter gemmanltd

    (@gemmanltd)

    @gemmanltd THe logs didn’t help much, could you please try to increase the max_execution_time and memory_limit variables in php.ini file with help of your host and check if it helps to fix the issue?

    Thread Starter gemmanltd

    (@gemmanltd)

    hi thank you.
    i have asked the host to increased.

    however is still stuck at

    Preloading posts found in sitemap: 107 out of 380 URLs preloaded

    thank you

    @gemmanltd Have you performed a conflict test yet?

    Try deactivating all plugins except for WP-Optimize and see if it is resolved.

    If so, reactivate each plugin one at a time until you find the culprit. You can check for the issue between activating each plugin, so you can see which one is causing problems.

    Please let us know your findings.`

Viewing 5 replies - 1 through 5 (of 5 total)

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